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Much of commerce and professional life is really “the business of conversation” – talking with people. Effective talk is the nourishment that helps businesses thrive and professionals excel. Here are programs to help your people do their best:

Keynote Presentations

Profitable Conversations

Effective conversation helps gain new customers and clients, retain best employees, and grow business knowledge for creating new products and services. This 45-minute keynote program describes ways to carry out profit-increasing interpersonal activities used in America’s most successful companies.

Seminars and Workshops

Mastering Your Marketing Conversation

Make the most of your informal conversations with prospective customers. Learn different, proven ways to engage prospects so that they become actual customers.

From this 90-minute program, participants will take away...

-- new approaches for intriguing prospects about how your products or services can solve their problems and add benefits to their business.

--a brief, interest-arousing statement to describe what they do.

--low-key, powerful ways to follow up and continue the marketing
conversation to build trust and establish expertise.

--precise questions to learn about a prospect’s business situation.

How to Succeed at Small Talk

This fast-moving, interactive program gives participants ways to engage others with ease. You’ll learn ways to remember names, ask better questions, listen accurately, and end conversations tactfully. And you’ll make a positive, lasting impression. Each participant will receive a personal copy of the “Small Talk Success Tips” booklet with 125 practical tips to master small talk.)

Powerful Listening

Powerful listening is a learned set of skills that the average person does not possess. Good listeners stand out above the crowd because they understand and use their practiced skills to engage people, understand accurately, and build strong relationships.

Participants will come away from this program with...

--an understanding of the key listening mistakes people make
--three of the most powerful skills they can apply immediately
--an approach to making powerful skills natural and comfortable

These programs can be customized to the needs of all audiences. A program can be one hour, a half day, or a full day experience and adapted for audience size. Please contact Loren Ekroth regarding your program requirements and professional fees. Tel: 702-214-6782. Email: